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Terms & Conditions

These Terms govern your relationship with Sea Bet S.R.L., the operator of the online gambling platform available at publicwins.bet, as presented in the "Public Win" configuration for visitors from the United Kingdom. Effective date: 6 November 2025. These Terms are informational for UK visitors and do not create a right for UK residents to open or use gambling accounts on publicwins.bet, as the operator is not licensed by the UK Gambling Commission and does not lawfully accept players from the UK.

Definitions

For the purposes of these Terms, the following expressions have the meanings set out below, unless the context clearly requires otherwise.

  • Operator: Sea Bet S.R.L., a company registered in Bucharest, Romania, registration number J40/10099/2017, tax identification code CUI 37926958, holder of Romanian Class I gambling licence number L1172986W000768 issued by ONJN.
  • Platform: The remote gambling services and related content made available under the brand Public Win through the website publicwins.bet and any associated interfaces.
  • Public Win configuration: The specific information and presentation of Public Win on publicwins.bet that is tailored for visitors located in, or interested in information about, the United Kingdom. It does not permit UK residents to gamble.
  • User or Player: Any natural person who accesses publicwins.bet, and, in jurisdictions where permitted, registers an account and places bets. UK residents are prohibited from becoming Players for real-money gambling.
  • Account: A personal user account registered on publicwins.bet for the purpose of accessing gambling services, subject to local eligibility rules.
  • Bet or Wager: Any stake placed by a Player on a casino game, slot, live casino table, or other gambling product offered on publicwins.bet.
  • Bonus: Any promotional benefit granted by the Operator, including bonus funds, free spins, free bets, cashback, or similar incentives, each subject to specific terms published on publicwins.bet.
  • Wagering Requirements: The total amount that must be staked using bonus funds, or using a combination of deposited funds and bonus funds, before associated winnings may become withdrawable, as specified in the relevant promotion.
  • Real Money Balance: Funds deposited by the Player and legitimately won from play that are not subject to outstanding wagering requirements and may, subject to checks, be withdrawn.
  • Bonus Balance: Funds and winnings that remain subject to wagering requirements or other bonus conditions and are not yet withdrawable.
  • Payment Method: A financial instrument accepted by the Operator, such as debit cards, e-wallets, bank transfer, or (where allowed) crypto-assets, used for deposits or withdrawals.
  • Prohibited Jurisdiction: Any country or territory in which the Operator is not authorised to provide gambling services, including, as at 2025, the United Kingdom.
  • ONJN: Oficiul Național pentru Jocuri de Noroc, the Romanian National Gambling Office, the licensing and supervisory authority for the Operator.
  • UKGC: The UK Gambling Commission. Sea Bet S.R.L. does not hold a UKGC licence and is therefore not authorised to target or accept UK players.

Account Registration

Eligibility and Age Requirements

  • Legal age: You must be at least 18 years old (or the higher age required by your local law) to register an Account or participate in gambling on publicwins.bet.
  • UK prohibition: Residents of, or persons physically present in, the United Kingdom are not permitted to open an Account or place Bets on publicwins.bet, because the Operator does not hold a UKGC licence and does not participate in UK schemes such as GamStop or IBAS.
  • Jurisdictional checks: The Operator may use technical and documentary checks (including IP-based controls and proof-of-address documents) to determine your location and eligibility. You must not circumvent these controls.

Account Creation and KYC Verification

  • Registration information: To create an Account (in markets where this is permitted), you must provide complete, accurate and up-to-date information, including your full name, date of birth, country of residence, and contact details.
  • Email verification: You may be required to verify your email address by clicking a confirmation link sent to the address you provide. The Operator may also use two-factor authentication or SMS verification where supported.
  • KYC documents: Before allowing deposits, Bets, or withdrawals, the Operator may request Know Your Customer (KYC) documentation, such as a copy of a valid identity document, proof of address, and evidence of ownership of your Payment Method. Documents must be clear and authentic.
  • Refusal or closure: The Operator may refuse registration, suspend, or close your Account if information is incomplete, inconsistent, false, or indicates residence in a Prohibited Jurisdiction, including the UK.

User Obligations and Account Security

  • Accuracy of data: You must keep your registration and KYC information accurate and promptly update any changes (for example, change of address or surname). Providing misleading or false information is a serious breach of these Terms.
  • Login credentials: You must keep your username, password, and any security credentials confidential and not share them with any third party. You are responsible for all activity carried out through your Account.
  • Single account: You may not create more than one Account with the Operator. Multiple accounts, including across different jurisdictions, may be closed and related balances frozen pending investigation.
  • Unauthorised access: You must notify the Operator via the contact channels listed on publicwins.bet if you suspect that your Account has been compromised. Until you do so, any activity on your Account will be deemed to be authorised by you.

Betting & Gameplay Rules

General Principles

  • Product availability: The range of games and betting products (slots, table games, live casino, etc.) on publicwins.bet may vary by jurisdiction. Certain games or providers may not be available in specific countries, including the UK.
  • Regulated fairness: In Romania, the Platform operates under ONJN licence number L1172986W000768. Games are provided by certified suppliers and rely on tested Random Number Generators (RNGs) or live-game procedures designed to ensure fairness.
  • Game rules: Each game has specific rules, paytables, and minimum/maximum stakes. By placing a Bet, you confirm that you have read and understood the applicable game rules displayed within the game client.

Placing Bets

  • Bet confirmation: A Bet is considered placed and accepted when it is registered on the Operator's servers and a confirmation (for example, an updated balance or on-screen confirmation) is displayed. If there is a discrepancy between your device and the server records, the server records will prevail.
  • Minimum and maximum stakes: Each game or table has predefined minimum and maximum stake limits, which may be changed from time to time for risk management or regulatory reasons. You must respect these limits when placing Bets.
  • Funding Bets: You may place Bets only if you have sufficient available balance. Attempted Bets exceeding your available balance will not be accepted. The Operator does not grant credit for gambling.

Cancellation, Voiding and Errors

  • Player-initiated cancellation: Once a Bet has been accepted, you generally cannot cancel or modify it. Any possibility to cancel (for example, "cash out" features) will be clearly indicated in the product and is subject to specific rules.
  • Operator errors: In the event of an obvious error (for example, an incorrect game configuration, misapplied odds, or a malfunction that misstates your balance), the Operator may declare the Bet void, reverse associated transactions, and restore your Account to the state it would have been in absent the error.
  • Technical failures: If a game round is interrupted due to technical failure, the Operator will seek to resolve it in line with the applicable game rules, which may include restoring the Bet, replaying the round, or voiding the Bet with a refund of the stake.

Conduct in Live Casino and Chats

  • Respectful behaviour: When using any chat function or live casino interaction, you must behave respectfully toward other players, dealers, and staff. Insults, harassment, discriminatory language, threats, or the dissemination of illegal content are strictly prohibited.
  • Fraud and collusion: Any attempt to cheat, collude with other players, manipulate games, exploit software bugs, or use automated tools (bots) is forbidden. The Operator may suspend or close Accounts and void Bets where fraud or collusion is suspected.
  • No promotional misuse: You must not use chat or other channels to advertise third-party services, share spam content, or encourage others to circumvent jurisdictional restrictions, including those applicable to UK residents.

Bonus Terms

Bonus Eligibility and Activation

  • Jurisdictional limits: Bonuses and promotions are offered only in permitted jurisdictions. As at 2025, residents of the United Kingdom are not eligible for any Public Win bonuses because they are not permitted to open gambling Accounts on publicwins.bet.
  • Offer-specific terms: Each Bonus or promotion is governed by its own specific terms as displayed in the relevant promotion on publicwins.bet, including eligibility criteria, required minimum deposits, and any promo codes.
  • Automatic and manual activation: Some Bonuses are credited automatically when eligibility criteria are met; others require you to opt in, enter a code, or select the Bonus in the cashier. Failure to follow the instructions may mean that no Bonus is credited.

Wagering Requirements and Timeframes

  • Wagering obligations: Unless stated otherwise, Bonus funds and any winnings derived from them are subject to Wagering Requirements. You must stake a specified multiple of the Bonus amount, or the combined deposit and Bonus, before Bonus-related winnings become withdrawable.
  • Contribution of games: Different games may contribute differently towards Wagering Requirements. For example, slot games may contribute 100%, while certain table or live games may contribute a lower percentage or be excluded. The applicable contribution rates are set out in each promotion.
  • Time limits: Bonuses are typically subject to a fixed validity period (for example, a certain number of days from activation). If Wagering Requirements are not met within the stated timeframe, the Bonus and related winnings may be removed from your Account.

Prohibited Practices and Combining Promotions

  • Abusive betting patterns: The Operator may deem the following (among others) to be Bonus abuse: placing low-risk or offsetting Bets (such as betting on red and black simultaneously), using large Bets to progress through high-variance stages and then reducing stakes, or any pattern designed primarily to exploit Bonus mechanics.
  • Multiple promotions: Bonuses generally cannot be combined unless explicitly allowed. Where more than one promotion applies, the Operator may decide the order in which Bonuses are used and may restrict you to one active Bonus at a time.
  • Right to remove Bonuses: In cases of suspected abuse, violation of the Bonus terms, or breach of these Terms, the Operator may remove Bonuses and associated winnings, and may suspend or close the Account involved.

Payments & Withdrawals

Deposit Methods and Limits

  • Accepted methods: Subject to your jurisdiction, you may deposit using debit cards, bank transfers, selected e-wallets, and other methods listed in the cashier section of publicwins.bet. In some markets, additional methods such as prepaid vouchers or crypto-assets may be offered, where permitted by law.
  • Jurisdictional restriction: As at 2025, UK residents may not use any Payment Methods to fund gambling on publicwins.bet because the Operator is not authorised by the UKGC to accept UK players.
  • Deposit limits: Minimum and maximum deposit amounts depend on the chosen Payment Method and your jurisdiction. These limits are displayed in the cashier and may be adjusted to comply with regulatory and risk-management policies.

Withdrawals, Verification and Processing Times

  • Ownership of funds: You may request withdrawals only to Payment Methods held in your own name. The Operator may request evidence that you are the legitimate holder of the Payment Method used.
  • KYC and AML checks: Withdrawals may be delayed or withheld until you have successfully completed KYC checks and any required anti-money laundering (AML) reviews. This may include providing additional documents or explanations of transaction patterns.
  • Processing times: Indicative processing timelines for withdrawals (for example, internal processing within a few business days, plus any time taken by your bank or payment provider) are displayed in the cashier. The Operator does not guarantee the exact time by which funds will reach your account, as this depends on third parties.

Fees, Chargebacks and Refunds

  • Fees: The Operator seeks to process deposits and withdrawals without unnecessary fees. However, some Payment Methods or currencies may incur processing charges, which will be disclosed in the cashier or deducted from the transaction amount.
  • Chargebacks: Attempting to reverse or charge back a deposit may result in immediate Account suspension, recovery of funds, and notification to relevant authorities or payment providers.
  • Refunding Bets and Bonuses: Where a Bet is declared void (for example, due to a technical error or game malfunction), the stake may be returned to your Real Money Balance. The Operator is not obliged to refund lost Bets that were correctly placed and settled. Bonus funds are non-refundable and may be forfeited if associated terms are not met.

Limitation of Liability

Operator's Obligations

  • Licensed operation: Sea Bet S.R.L. operates the Public Win brand under ONJN Class I licence number L1172986W000768, valid until 31 July 2027, verified as active as at January 2025. The Operator is obliged to comply with Romanian gambling regulations.
  • Fairness and integrity: The Operator aims to ensure that games function in accordance with their rules and that outcomes are generated fairly and transparently, using certified RNGs or supervised live-dealer procedures.
  • Information security: The Platform's information security management system is certified against ISO 27001 (status active as at January 2025), indicating that the Operator applies structured controls to protect data from unauthorised access and misuse.

Exclusions and Limitations

  • Technical and network issues: The Operator is not liable for interruptions, delays, or losses caused by failures of telecommunications networks, internet service providers, hardware or software not under its direct control, or for events of force majeure.
  • Indirect loss: To the maximum extent permitted by applicable law, the Operator is not liable for indirect or consequential damages, including loss of profits, loss of data, or loss of opportunity arising from your use of publicwins.bet.
  • Maximum compensation: In relation to any individual Bet that is incorrectly accepted, settled, or handled, the Operator's maximum liability is limited to the amount of the stake of that Bet, or the amount of legitimate winnings that should have been credited, whichever is lower.
  • UK consumer protection schemes: The Operator is not a member of UK Alternative Dispute Resolution schemes such as IBAS and does not participate in GamStop. UK residents therefore do not benefit from UK-specific gambling protections and must not use the gambling services of publicwins.bet.

Intellectual Property Rights

Ownership

  • Platform content: All content on publicwins.bet, including text, graphics, logos, trademarks, audio-visual material, game interfaces, and underlying software, is owned by the Operator or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • Limited licence: You are granted a limited, non-exclusive, revocable licence to access and use the Platform for personal, non-commercial entertainment in accordance with these Terms and applicable law.

Prohibited Uses

  • No copying or redistribution: You may not copy, reproduce, distribute, display, perform, publish, modify, create derivative works from, or commercially exploit any part of the Platform or its content without prior written consent from the Operator or the relevant rights holder.
  • No reverse engineering: You must not attempt to decompile, reverse engineer, or otherwise access the source code of any software used in connection with the Platform, except to the extent expressly permitted by mandatory law.

Privacy & Data Protection

Data Processing Framework

  • Privacy Policy: The collection and use of your personal data by Sea Bet S.R.L. are governed by the Privacy Policy made available on publicwins.bet. By using the Platform (where permitted), you acknowledge that your data will be processed in accordance with that policy.
  • Legal basis and jurisdictions: As a Romanian operator, Sea Bet S.R.L. processes personal data in line with applicable EU and Romanian data protection laws. UK visitors are advised not to submit personal data for the purpose of gambling, as they are not eligible to hold Accounts.
  • Security measures: The Operator's ISO 27001-certified information security management system is designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

Changes to These Terms

Updates and Notifications

  • Right to amend: The Operator may update or modify these Terms from time to time, for example to reflect changes in law, regulatory guidance, product features, or corporate structure.
  • Notification methods: Material changes may be communicated by notices on publicwins.bet (such as banners or pop-up messages) and, where you hold an Account in a permitted jurisdiction, by email to your registered address.
  • Effective date: Each version of the Terms will indicate its effective date. These Terms are effective as of 6 November 2025, and remain in force until replaced by a later version.

User Choices

  • Acceptance of changes: Your continued access to or use of the Platform after changes take effect (in a jurisdiction where such use is lawful) will constitute your acceptance of the updated Terms.
  • Disagreement: If you do not agree with any updated Terms, you must stop using the Platform and, where applicable, request closure of your Account in accordance with the procedures described on publicwins.bet.

Termination & Suspension

Grounds for Suspension or Closure

  • Regulatory and legal reasons: The Operator may suspend or close your Account if required by law, by ONJN, or by any competent authority, or if your use of the Platform may give rise to legal or regulatory risk.
  • Breach of Terms: Serious or repeated breaches of these Terms, including providing false information, engaging in fraud, collusion, money laundering, or circumventing country restrictions (for example, accessing from the UK), may result in immediate suspension or closure.
  • Responsible gambling: In permitted markets, the Operator may restrict or close Accounts for responsible gambling reasons, including self-exclusion or evidence of harmful gambling behaviour, in accordance with its Responsible Gaming procedures.

Effects of Termination

  • Balance handling: Upon closure, the Operator will, subject to AML and fraud checks, seek to pay out any undisputed Real Money Balance. Bonus funds and associated winnings may be removed where Bonus terms are not satisfied or have been breached.
  • Prohibited Jurisdictions: If it is discovered that you are resident in, or accessing from, a Prohibited Jurisdiction such as the UK, the Operator may void Bets, cancel Bonuses, and close your Account. Where legally required, stakes may be refunded; otherwise, winnings may be withheld.
  • Notice: Where reasonable, the Operator will inform you of the reasons for suspension or closure using the contact details associated with your Account. However, the Operator may not be able to disclose details in cases involving regulatory, legal, or security sensitivities.

Governing Law & Jurisdiction

Applicable Law

  • Romanian law: These Terms, and any contractual or non-contractual disputes arising out of or in connection with them, are governed by the laws of Romania, without prejudice to any mandatory consumer protection rules that may apply in your country of residence (where you are permitted to use the Platform).
  • Regulatory oversight: The Operator is supervised by ONJN. Information regarding licence number L1172986W000768 may be verified by consulting the official ONJN register, for example by searching for that licence number in the registry.

Dispute Resolution

  • Internal complaints: Players in permitted jurisdictions should first submit any complaint to the Operator using the customer support channels identified on publicwins.bet, providing relevant details and supporting documentation.
  • External escalation: If a dispute cannot be resolved internally, Players may, where applicable, escalate the matter to ONJN or other competent bodies in Romania, in accordance with the procedures published by those authorities (which may involve written submissions or email; no dedicated UK ADR body is in place for this Operator).
  • Courts: Subject to mandatory local law, the courts of Bucharest, Romania, have jurisdiction over disputes related to these Terms. The Operator does not submit to the jurisdiction of UK courts in respect of gambling services, and UK visitors are reminded that they are not permitted to use publicwins.bet for real-money gambling.

Contact Information

Operator and Regulatory Details

  • Operator name: Sea Bet S.R.L., operating the Public Win brand on publicwins.bet, with primary operations located in Romania.
  • Registration details: Registered in Bucharest, Romania, under company registration number J40/10099/2017, tax identification code CUI 37926958. Additional corporate information, including any historical links to entities such as Sea Bet Limited in Malta, may be available through public corporate registers.
  • Regulator: Oficiul Național pentru Jocuri de Noroc (ONJN), the Romanian National Gambling Office, which licenses and supervises the Operator and handles regulatory disputes under Romanian law.

Customer Support and Legal Contact

  • Website: The primary point of contact for customer support is the official website at https://publicwins.bet, where up-to-date contact methods (such as email addresses, web forms, or chat tools) are provided within the help or contact sections.
  • Email and phone: Specific email addresses and phone numbers for customer support and legal correspondence are maintained on publicwins.bet and may change over time. Where indicated as "not specified" in external summaries, Users should rely on the most recent contact details published directly on the Platform.
  • Postal address: The Operator's detailed headquarters, legal and mailing addresses are maintained in its corporate records and may be obtained from publicwins.bet or relevant Romanian company registers. Users sending formal legal notices should use the address and channels indicated in the live Terms & Conditions on publicwins.bet at the time of sending.

Regional Compliance Note: This "Public Win" configuration on publicwins.bet is intended to provide transparent information to UK visitors as at 2025. It does not constitute an offer of gambling services to persons in the United Kingdom, and UK residents must not register, deposit, or place Bets on publicwins.bet.